Frequently Asked Questions

We sell all four main resources for Rise of Kingdoms: Gold, Wood, Stone, and Food.

All resources are gathered manually and transferred safely to your account.

QUEUE MODE: When we're gathering resources for new kingdom migrations, delivery follows our fair queue system. Check the Live Queue Page for your position.

We have live stock tracking on every product page. Visit our Homepage or any resource page and look above the product title for the stock quantity.

• Stock displayed = instant delivery available
• No stock = join the queue system

Stock levels are updated in real-time throughout the day.

When we don't have ready stock, we use a fair queue system:

1. Register: Contact us on Discord (@serelivia) or Telegram @Sereliviavip - no upfront payment needed
2. We Gather: When your turn arrives, we start gathering and notify you
3. Payment: Once gathering is complete, you pay and place your order
4. Delivery: Join alliance SRE, move to marked location, receive resources in 30-60 minutes

Check your position anytime on our Queue Page.

1. Complete your payment on the website
2. We'll contact you via Discord/Telegram with delivery instructions
3. Join our alliance SRE in Kingdom 4129
4. Teleport to the marked location we provide
5. Wait 30-60 minutes for the resource transfer
6. You'll receive a confirmation message when complete

• Visa & Mastercard
• Google Pay
• Apple Pay
• Other digital payment methods

All payments are processed securely with industry-standard encryption.

You can also follow us on Discord (@serelivia) for community-exclusive offers.

No! You only pay after we finish gathering your resources.

Due to the nature of digital resource delivery, all sales are final once resources are transferred to your account.

However, if there's a delivery issue on our end, please contact us immediately and we'll resolve it.

• Resources gathered manually by real players
• Transferred through the game's built-in alliance system
• No third-party tools or modifications
• Zero risk to your account

No. Our method uses only the game's official alliance resource transfer system.

• No bots or automation
• No game file modifications
• No account access required
• No prohibited methods

Absolutely NOT! All we need is your in-game name, your kingdom number, and for you to join our alliance temporarily.

• Industry-standard SSL encryption
• PCI DSS compliance
• Secure Shopify payment gateway

We never store your credit card information on our servers.

We currently operate in Kingdom 4129. When we migrate to new kingdoms, we update our website and Discord community with the new kingdom number.

We can only deliver within our current kingdom. If you're planning to migrate, join our Discord community, pre-register on the queue, and place your order after migration.

1. Check that you're in alliance SRE
2. Verify you're at the correct location
3. Wait the full 30-60 minute window
4. If still no delivery, contact us immediately on Discord or Telegram

• Check the Live Queue Page for your position
• We send updates via Discord/Telegram when we start gathering
• Email confirmation when payment is received
• Final confirmation when delivery is complete

We're available 7 days a week:

• Discord: @serelivia (fastest response)
• Telegram: @sereliviavip
• Email: Contact Us page

Response times: Delivery issues within 1-2 hours - General questions within 24 hours